Program Day One

Wednesday 27 August


0830–0930 Registration 0930–0945 Session 1

Welcome to Country and official welcome

0945–1000 Session 2

Introducing the MC

Speakers
Adam Spencer, Conference MC

Adam Spencer: Australian radio presenter, comedian, and media personality

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1000–1030 Session 3

Setting the scene

1030–1100 Session 4

Out of the Ruins

Dr John Falzon, Vinnies CEO, reflects on the struggle to build a new society in the political context of a repudiation of the social and an ideological fixation on the private. He will argue that a situation has arisen from which there can be no turning back for those who embrace a socially progressive agenda.

Speakers
Dr John Falzon, Chief Executive Officer, St Vincent de Paul Society National Council of Australia

Dr John Falzon is Chief Executive Officer of the St Vincent de Paul Society National Council of Australia.

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1100–1130 Morning Tea 1130–1230 Session 5 Plenaries Session 5.1

The Future of Welfare

Most of us have grown up in a world where we've been able to take the provision of social security payments and welfare services for granted. Increasingly the state's role in providing a safety-net has been called into question as new strategies are implemented by government's to reduce welfare expenditure. These strategies have far-reaching implications for the people at risk or who are disadvantaged. This session will pause to reflect on the directions recent social policy has been taken, what the future risks are, why it matters, and how we can convert our responses into the collective effort that will be required of our sector to continue to support those who are most in need.

Speakers
Travers McLeod, CEO, Centre for Policy Development

Travers McLeod is the Centre for Policy Development’s Chief Executive Officer.

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Dr John Falzon, Chief Executive Officer, St Vincent de Paul Society National Council of Australia

Dr John Falzon is Chief Executive Officer of the St Vincent de Paul Society National Council of Australia.

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Session 5.2

VET Reform - what's happening now and what's likely into the future?

Community providers of VET and adult education, along with their cousins in the community sector generally, have been significantly impacted by government policy directions, where unprecedented change, competition and restructuring continue to affect viability and sustainability.

Wendy Perry from Workforce BluePrint will lead this session with her knowledge and insight into the ways these changes in funding and policy directions affect operating conditions for VET providers at national, state and territory levels.

Wendy will explore where things are likely to lead following the intentions signalled in the recent federal budget, Industry Skills Fund discussion and VET reform consultations. Use these insights to consider how your organisation may need to shift, focus or transform.

Speakers
Wendy Perry, Managing Director of Wendy Perry and Associates Pty Ltd

Wendy Perry is a renowned leader, speaker, writer and innovator in Workforce Planning and

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Session 5.3

Leading Courageously in Times of Change

In three specially tailored sessions Richard Kasperczyk, Managing Director, Converge International will provide insightful and practical exploration of current issues and stressors for not-for-profit leaders and how they are impacting workplaces and managers. See our dedicated PD events page for more information about this session.

Speakers
Richard Kasperczyk, Managing Director, Converge International

Organisational Psychologist and Converge International Managing Director Richard Kasperczyk

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1230–1330 Lunch 1330–1430 Session 6 Session 6.1

The Future of Employment Services

This session will explore in detail the delivery implications of the new arrangements outlined in the Exposure Draft for Employment Services 2015-2020. It will analyse complex issues such as developing your model of innovation and collaboration, the implications of the transfer of responsibility for service model prescription, and the impact the new emphasis on mutual obligation, and stages of service will have for the way your agency interacts with clients.

Speakers
Stephen Moore, Chief Information Officer, Department of Employment

Chief Information Officer, Department of Employment

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David Thompson AM, CEO of Jobs Australia

David Thompson AM is CEO of Jobs Australia Limited, the national peak organisation for more than 220 non-profit providers of employment & related services.

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Session 6.2

Where do we belong? The future of support to at risk youth

Youth unemployment remains high and services for young people are undergoing radical change. Combined with compulsory Work for the Dole, the Government’s new take on Learn Or Earn is set to include extended waiting periods without income support and financial incentives to undertake training.

With national youth engagement initiatives set to conclude at the end of this year, this session will look at the challenges and opportunities in supporting young people now and beyond 2014.

Youth Connections Executive Officer Rebekha Sharkie and Larissa Daniel, CEO of Access Community Group will talk about the achievements of Youth Connections, and the risks and gaps that will result from their withdrawal. Rebekha and Lara will describe the lessons learnt through the National Partnership Agreement on Youth Attainment and Transitions, and suggest how employment services providers might effectively respond to the needs of disengaged young people in the new services landscape.

Then we’ll hear from Professor Johanna Wyn, Director of the Youth Research Centre at Melbourne University’s Graduate School of Education. Johanna’s research has been instrumental in demonstrating the concept of belonging as a new way of thinking about the needs of young people as they enter into adulthood.

Moving away from the idea of a linear focus on transitions, Johanna highlights the importance of quality relationships and social networks. The session will conclude with a brief discussion on how the concept of belongings can be used to inform future ways of thinking about how best to support young people at risk.

Speakers
Prof Johanna Wyn, Director of the Youth Research Centre, University of Melbourne

Director of the Youth Research Centre, University of Melbourne

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Rebekha Sharkie, National Executive Officer, Youth Connections

Rebekha Sharkie is the National Executive Officer of the Youth Connections program and has been in this role since April 2012

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Larissa Daniel, Chief Executive Officer Access Community Group

Chief Executive Officer Access Community Group

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Carmen Auer, Chair School Business Community Partnership Brokers National Network

Chair School Business Community Partnership Brokers National Network

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Session 6.3

Brand Positioning in a Noisy World: Strategies for Getting Noticed

Communications and brand experts Jane Martino and Kylie Lewis will share insights around building your brand and profile and the various methods you can use in today’s noisy marketplace, ensuring your organisation is set apart from its competitors. They will take you through the process of how to define your brand’s purpose, how best to communicate this and engage your audience building a tribe of loyal followers that help spread the word. Content will include information on various mediums your organisation can utilise as well as case studies to demonstrate how others are successfully getting noticed and what this might mean for you.

Speakers
Jane Martino, CEO, Shout

CEO, Shout

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Kylie Lewis, CEO, Of Kin

The thing that gets me out of bed each morning is the idea of inspiring people to think more about things that matter to them.

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Session 6.4

Executive PD: Building Your Resilient Organisation

In three specially tailored sessions Richard Kasperczyk, Managing Director, Converge International will provide insightful and practical exploration of current issues and stressors for not-for-profit leaders and how they are impacting workplaces and managers. See our dedicated PD events page for more information about this session. This session builds on 5.3 and leads to session 7.4 and you must pre-register to attend.

Speakers
Richard Kasperczyk, Managing Director, Converge International

Organisational Psychologist and Converge International Managing Director Richard Kasperczyk

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Session 6.5

Foundation Skills – What are they? Why should I care?

The term foundation skills has become part of the jargon of the Government and the VET sector in Australia. Why? What are foundation skills and why might they impact on job-seekers? What do we know about the foundation skills of young people and adults? And soon we will have FSAT – the new online Foundation Skills Assessment Tool, commissioned by the Department of Industry and designed to assess an individual’s foundation skill levels. Will that be at all useful or will it be yet another imposition? Hear a bit about the foundation skills story, and what it could mean for you and your job seekers.

Speakers
Dave Tout, Manager, Vocational, Adult and Workplace Education Services and Senior Research Fellow at the Australian Council for Educational Research

Dave Tout is the Manager, Vocational, Adult and Workplace Education Services and Senior Research Fellow at the Australian Council for Educational Research

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Session 6.6

Developing And Maintaining Alliances In The NFP Sector: Tricks And Traps

The concept of teaming up with other organisations is being considered by many not-for-profits. In this two hour session Heather Watson of McCullough Robertson Lawyers will identify some of the drivers for approaching an alliance or collaboration, models to structure arrangements and consideration of the risk issues that commonly arise and need to be managed. This session leads to 7.6

Speakers
Heather Watson, Partner, McCullough Robertson Lawyers

Partner, McCullough Robertson Lawyers

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Session 6.7

Ways that Work: Strategies for employment consultants who work with Indigenous clients

Speakers
Dennis Batty, Indigenous Network Coordinator, Jobs Australia

Jobs Australia Indigenous Network Coordinator

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1445–1545 Session 7 Session 7.1

Motivating Outcomes: New Concepts In Service Design

Motivating Outcomes: New Concepts in Service Design; Moya Drayton, Department of Employment This session will explore how concepts from behavioural economics (such as the highly topical Nudge) can be used in a practical way in service design. Dr Nicholas Biddle and Dr Katherine Curchin from the ANU will discuss and critique the ways in which behavioural insights have been used to inform and design policy within Australia and internationally. After introducing some of the key behavioural insights that are of particular relevance to social and employment policy, the presentation will then turn to how these insights have been used and could be used to deliver services either more effectively or more efficiently. A particular focus will be on moving beyond ‘Nudges’ and incorporating behavioural insights in all parts of the policy design process. The presenters will then discuss some of the limitations of behavioural insights with the final part of the presentation focusing on the research gaps and research mindset required to make maximum use of the emerging science around human behaviour and decision making. Moya Drayton will contribute a perspective from Department of Employment on how to incorporate these concepts into service design at a local level.

Speakers
Katherine Curchin, Post-Doctoral Fellow, ANU

Katherine Curchin is currently a Postdoctoral Fellow under an Australian Research Council Discovery Early Career Researcher Award (2014-2017).

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Moya Drayton, Group Manager Department of Employment

Group Manager, Job Services Australia, Department of Employment

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Session 7.2

Best Practice for Working with Disengaged Young People

This interactive session has been designed to transfer practical skills from experienced youth practitioners to JSA team leaders and staff to help them adopt effective practices to achieve youth engagement. The action-packed session will include practical and hands-on exercises so that participants get the chance to reflect on and exercise the skills they learn.

Speakers
Jenny Allen, Director of the Geraldton Regional Community Education Centre

Deputy Chair, Youth Connections National Network and Chair, Western Australian Youth Connections State Network

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John Coates, Executive Manager, Employment Options Inc

John is the Executive Manager of Employment Options Inc

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Session 7.3

Building Sustainable Business Foundations: Diversification and Fundraising

This session will look at ways to diversify and future-proof fundraising strategies within your organisation with focus on integration of technology, partnerships, diverse activity structure and business planning to achieve your vision for a sustainable future.

Speakers
Jane Martino, CEO, Shout

CEO, Shout

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Session 7.4

Executive PD Continued

In three specially tailored sessions Richard Kasperczyk, Managing Director, Converge International will provide insightful and practical exploration of current issues and stressors for not-for-profit leaders and how they are impacting workplaces and managers. See our dedicated PD events page for more information about this session. This session builds on 5.3 and 6.4 and you must pre-register to attend.

Speakers
Richard Kasperczyk, Managing Director, Converge International

Organisational Psychologist and Converge International Managing Director Richard Kasperczyk

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Session 7.5

Supporting Clients Through IT: Improving client engagement

The IT revolution is here and it revolves around service. We are finding more and more that IT is central to supporting customer services, automation and interaction. To stay relevant and competitive, organisational leaders must embrace relevant new technologies to deliver client outcomes faster, at lower cost and at a higher quality.

This session will explore the use of IT in employment and community service delivery today, how it is changing client management, and what to expect in the future.

Speakers
Stephen Moore, Chief Information Officer, Department of Employment

Chief Information Officer, Department of Employment

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Marcus Harvey, Consulting & ICT Services Manager

Marcus Harvey is Consulting & ICT Services Manager at Infoxchange

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Primod Govender, Leader of IBM Cúram's ANZ business

Leader of IBM Cúram's ANZ business

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Session 7.6

Developing and Maintaining Alliances In The NFP Sector: Tricks And Traps continued

The concept of teaming up with other organisations is being considered by many not-for-profits. In this two hour session Heather Watson of McCullough Robertson Lawyers will identify some of the drivers for approaching an alliance or collaboration, models to structure arrangements and consideration of the risk issues that commonly arise and need to be managed. This session continues from 6.6

Speakers
Heather Watson, Partner, McCullough Robertson Lawyers

Partner, McCullough Robertson Lawyers

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Session 7.7

Culturally Sensitive Practice: Learning from the Northern Indigenous Employment working group

Learn how to increase Aboriginal participation and employment in your workplace by discussing: § Commitment to engagement with local Aboriginal and Torres Strait Islander § Building strategic alliances and partnerships § Aboriginal employment policies, action plans, recruitment and retention procedures § How to find the right candidates and the value of Aboriginal Employment Officers § Indirect employment through support for local Aboriginal and Torres Strait Islander people.

Speakers
Nicole Findlay, WISE Employment I NIE Group Coordinator

WISE Employment, Specialist Projects, Indigenous Opportunities and Northern Indigenous Employment (NIE) Partnership Coordinator

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1545–1615 Afternoon Break 1615–1645 Session 8

What Really Matters

Father Bob has been fighting the good fight for decades in Melbourne's inner south. In this session Father Bob will talk about how what really matters has maintained his commitment to helping those in need and staying inspired as a community leader despite the growing toll lack of investment poses to the future health of our communities.

Speakers
Father Bob Maguire, Australian Catholic priest, community worker and media personality

Father Bob Maguire AM, is an Australian Catholic priest, community worker and media personality from South Melbourne.

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1645–1715 Session 9

Skills You Need to Lead

The challenges of new market driven approaches to service delivery can take their toll on leaders in the community sector. What skills can help you sustain your capacity to successfully lead your organisation - find out on this light-hearted take on the serious subject of leadership through adversity.

Speakers
James Twemlow, Principl Consultant, Twemlow Consulting

Principl Consultant, Twemlow Consulting

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1715–1715 Close 1930–2300 Conference Dinner – Savoy Ballroom, The Grand Hyatt